【分享】出現「Missing software package with ID」錯誤

[AviraTW]

安裝小紅傘主控台(Avira Security Mangement Center, SMC)與小紅傘防毒軟體(Avira AntiVir Professional, Avira AntiVir Server等)後，主控台操作介面上出現「Missing software package with ID xxx」(xxx為數字)，如附件檔所示，該如何解決呢？

這是因為沒有將小紅傘防毒軟體安裝程式匯入「Software Repository」中，只要完成此步驟，此錯誤即會消失，然後，主控台操作介面上即會顯示用戶端或伺服器端安裝防毒軟體的版本。

ID xxx所代表的意義，如下所列：

AV9 Professional; German; Windows; 500
AV9 Professional; English; Windows; 501
AV9 Professional; Russian; Windows; 502
AV9 Professional; Spanish; Windows; 503
AV9 Professional; Italian; Windows; 504
AV9 Professional; French; Windows; 505
AV9 Professional; Portuguese; Windows; 506
AV9 Professional; Chinese; Windows; 507
AV9 Professional; Japanese; Windows; 508
AV9 Server; German; Windows; 600
AV9 Server; English; Windows; 601
AV9 Server; Russian; Windows; 602
AV9 Server; Spanish; Windows; 603
AV9 Server; Italian; Windows; 604
AV9 Server; French; Windows; 605
AV9 Server; Portuguese; Windows; 606
AV9 Server; Chinese; Windows; 607
AV9 Server; Japanese; Windows; 608

[sikazozo]

您好~ 若是出現「Missing software package with 3」該如何處理呢?

謝謝

[sikazozo]

您好~ 若是出現「Missing software package with 3」該如何處理呢?

謝謝

剛才試出解決方法了, 分享一下

我的情況是Software.ini 組態檔遺失了Agent的資訊, 因此修改Software.ini即可

1.停止Avira Security Management Center Server服務

2.修改C:\Document and Settings\All Users\Application Data\Avira\Avira Security Management Center Server\Software底下的Software.ini
把下列資訊加到software.ini裡, 確認[Software0]編號是否被佔用

[Software0]
Name=Avira SMC Agent
ID=3
MaxCount=-858993460
WithInstaller=True
LicenseFile=hbedv.key
TemplateFile=agent.conf
Installer=
Plugin=
ReportLib=
GuiPlugin=AgCfgPlg.dll
Static=True
OsVersion=ALL
Version=
Icon=
LicenseID=

3.啟動Avira Security Management Center Server服務, 就可以了

至於原因為何就不清楚了~