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Messages - Sniper

#1
客服您好!
我先前安裝於 WIN 7 作業系統的小紅傘都是正常的
但近日重灌NB升級至 WIN 8.1,一開始安裝完後的小紅傘是可更新
但隨後就一直更新失敗,會出現"網際網路連線失敗",已經數日了
網路、電腦都是沒有問題的,請問是什麼原因呢?
謝謝~